The process of getting someone on board. Buzz-word originally meant to indicate an open-door to pitch to that sometimes is pitched to imply a closed…

An archival database of style attributes, such as CSS templates, as well as works in progress and APIs built for specific systems. Useful for normalizing…

High-fidelity design of a system's interface that represents a combination of shareholder feedback and artistic vision. Preferred prototype deliverables include Adobe psd and ai, pdf,…

A layout/ diagram that illustrates the relationship of objects (users, entities, items, or categories) and processes directly tied to owned touchpoints in task-oriented processes. Service…

A schema used to classify subjects, objects and relationships of a system's information architecture (IA). 

The degree to which an object or relationship of objects is used efficiently; the quality of being sufficient.

A set of possible sequences of interactions between systems and users in a particular environment relevant to a particular goal. Use cases capture the software…

A method of user testing that gauges how well a user journey aligns with user expectations.

Process of sketching out thoughts in a collaborative setting on a large horizontal space with permanent marker.

A sketch of the creative concept of software or digital products, such as websites and apps, a wireframe can be thought of as a skeleton of…